Effective Date: 01/01/2024 Last Updated: 04/06/2026
This Privacy Policy describes how Detect Technologies LLC (“Detect,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our website at detectinspections.com (the “Site”), our software platform DetectOS and related applications, programs, and services we provide to business customers (collectively, the “Services”).
Detect provides AI-powered inspection software to electric utilities, drone service providers (DSPs), and infrastructure contractors. Our Services are designed for business use. We do not knowingly market to or collect personal information from consumers acting in an individual capacity, and we do not knowingly collect personal information from children under 16.
Quick summary. We collect three categories of information: (1) business contact information from people who visit the Site or contact us; (2) account and usage information from authorized users of DetectOS; and (3) inspection data (imagery, asset metadata, geolocation of infrastructure) that our customers upload or that we capture on their behalf. Our customers control the inspection data; we process it as their service provider. We do not sell personal information.
This Policy applies to information processed through the Site and the Services. It does not apply to:
If you are interacting with the Services as an authorized user of a Detect customer (for example, a utility, DSP, or contractor), the customer is generally the controller of any personal information processed in their account, and Detect acts as a service provider / processor. The customer’s own privacy notice governs how they handle that data. Please contact your organization for questions about its practices.
When a Detect customer uses the Services, the customer (or its authorized capture partners, such as DSPs) uploads or enables us to capture inspection data, which may include:
Inspection data is generally about physical infrastructure, not individuals. To the extent imagery or metadata incidentally captures identifiable individuals (for example, a person visible near a structure), Detect processes such information solely to provide the Services to the customer that owns the data, in accordance with the customer’s instructions and our agreement with the customer.
We use the information described above for the following purposes:
We do not use sensitive personal information for purposes that require an opt-in or opt-out under applicable law. We do not engage in profiling that produces legal or similarly significant effects on individuals.
Where the EU/UK GDPR or a similar law applies to our processing of your personal information, we rely on the following legal bases:
We disclose information only as described below. We do not sell personal information for money, and we do not engage in cross-context behavioral advertising in a way that constitutes a “sale” or “share” under the California Consumer Privacy Act (CCPA/CPRA).
We share information with vendors that perform services on our behalf under written contracts that limit their use of the data. Categories include:
A current list of sub-processors used to process customer inspection data is available to customers on request at privacy@detect.com.
If you are a user of DetectOS, your account information and activity may be visible to your employer or contracting organization, the customer that controls the workspace, and other authorized users in that workspace, in accordance with the customer’s configuration.
We may disclose information to our corporate affiliates for the purposes described in this Policy. If Detect is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.
We may disclose information when we reasonably believe it is necessary to (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our agreements, policies, and terms of service; (c) protect the security or integrity of the Services; or (d) protect the rights, property, or safety of Detect, our customers, our personnel, or others.
We disclose information to other parties when you or your organization direct us to (for example, integrations you enable or recipients you specify).
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention practices include:
You can opt out of marketing emails by using the “unsubscribe” link in any marketing message or by emailing privacy@detect.com. We will continue to send transactional or service-related communications (for example, security notices and account messages).
You can manage cookies through your browser settings and, where available, through the cookie preference controls on the Site. Disabling certain cookies may affect the functionality of the Site.
Authorized users can update their account information through the DetectOS interface or by contacting their account administrator.
Depending on where you reside, you may have rights regarding personal information we process about you. Subject to applicable law and verification of your identity, these may include the right to:
To submit a request, email support@detectinspections.com or use the contact details in Section 14. We will not discriminate against you for exercising your rights. If you are an authorized user of a Detect customer, please direct rights requests concerning customer-controlled data to the customer; we will support the customer’s response as required by our contract.
California and certain other state laws permit you to designate an authorized agent to make a request on your behalf. We may require proof of the agent’s authority and verification of your identity before fulfilling the request.
If we deny your request, you may appeal our decision by replying to our response or emailing privacy@detect.com with the subject line “Privacy Rights Appeal.” If your appeal is denied, you may contact your state attorney general or applicable regulator.
We use the following categories of cookies and similar technologies on the Site:
We honor browser-based opt-out signals, including the Global Privacy Control (GPC), where required by applicable law.
Detect is headquartered in the United States, and our service providers may process information in the United States and other countries. Where we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to a country that has not been deemed to provide an adequate level of protection, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (and the UK Addendum where applicable), and we apply additional measures where required by applicable law.
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include encryption in transit and at rest where appropriate, access controls, logging, vendor due diligence, and employee training. No method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of information.
If you believe your account or any information has been compromised, contact us immediately at security@detect.com.
The Services are intended for business use and are not directed to children. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete it. If you believe we have collected such information, contact privacy@detect.com.
In the 12 months preceding the Effective Date, Detect has collected the categories of personal information described in Section 2 (identifiers, customer records, commercial information, internet/network activity, geolocation associated with infrastructure assets, professional or employment-related information, and inferences drawn from the foregoing for limited business purposes). The sources, purposes, and recipients of that information are described in Sections 2, 3, and 5.
No sale or sharing. Detect does not sell personal information and does not share personal information for cross-context behavioral advertising.
Sensitive personal information. We do not use or disclose sensitive personal information for purposes that trigger the right to limit under the CPRA.
California residents may exercise their rights as described in Section 8.
Residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain a portable copy of their personal information, and to opt out of targeted advertising, sale of personal information, or certain profiling. Detect does not engage in those opt-out activities. To exercise applicable rights, follow the process in Section 8.
The Site does not respond to “Do Not Track” browser signals because no industry standard has been finalized. We honor the Global Privacy Control where required.
For questions about this Policy or to exercise your privacy rights, contact us using the information below.
Entity
Detect Technologies LLC
Mailing Address
230 NE 4th St, Miami FL 33132
Privacy Email
support@detectinspections.com
Security Email
support@detectinspections.com
General Contact
joe@detectinspections.com
Website
https://www.detectinspections.com
If you are a resident of the European Economic Area or the United Kingdom and need to contact us regarding GDPR-related matters, you may use the email above. We will appoint a representative under Article 27 of the GDPR or UK GDPR if and to the extent required by applicable law.
We may update this Policy from time to time. The “Last Updated” date at the top of this page indicates when it was last revised. If we make material changes, we will provide notice through the Site, by email, or by other reasonable means. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Policy.
